Netsuite Suitecommerce – Helping Your Business To Succeed

Harold K. Lively

NetSuite SuiteCommerce is a comprehensive ecommerce solution that unifies ecommerce with your back office systems. As an end-to-end solution with order management, POS & ecommerce capabilities, SuiteCommerce empowers retailers to deliver a seamless, personalized journey across all touch points for your customers. Ecommerce Platform – As unified omni-channel solution with operational business system, SuiteCommerce enables you to deliver engaging brand experiences to online shoppers across any device. You can create unique, personalized and compelling mobile, web and in-store experiences to meet the exceeding customer expectations. With interactive web stores, you can create convert browsers into customers to increase online revenue. As single platform, supporting both consumers (B2C) and business buyers (B2B), SuiteCommerce enables you to sell through multiple brands, languages and currencies. Unified online and in-store buying journey enables sales associates to efficiently assist and engage shoppers. B2C Ecommerce SuiteCommerce facilitates effective search merchandising strategy with powerful site search, combined with faceted navigation to ensure that shoppers quickly and easily find the products. Present upsells, cross-sells and related products based on merchant-driven rules like browsing behavior or best sellers. Boost engagement, loyalty and sales with flexible discount and promotion options. A persistent cart and a streamlined checkout allow shoppers to complete their orders with ease. B2B Ecommerce Get tools to streamline buying process with routine, repeat & bulk ordering capabilities. Give customers their own negotiated prices, terms and credit limits. Enable buyers to submit Request for Quote on website and convert quote to an online order. Connect your product catalogs directly to your customers’ e-procurement system Automate billing process by giving buyers ability to review & manage payments online. Point of Sale – With Suitecommerce, retailers can unify physical and digital shopping experiences to deliver a satisfying shopping experience. With complete inventory and customer information, sales people can engage customers more effectively. Merchant-driven rules based on location, ‘bought also bought’ patterns help in enhancing profitability to drive more sales. Real-time visibility into inventory available across the company, enabling customers to purchase products regardless of location in a single transaction. Customers can access products added to their ecommerce shopping carts or wish lists at the point-of-sale and add them to an in-store transaction. Access a timeline display of purchases, returns and support requests regardless of what channel a shopper is in. Order Management – Meet and exceed rising customer expectations by integrating your commerce system with order management and financials. Enable shoppers to buy anywhere, fulfill anywhere and return anywhere to create loyal customers who buy more and become brand advocates. Ensure efficient order management across all channels throughout order lifecycle. With cross channel inventory and order management, flexible order fulfillment options and continuity/auto-ship programs, SuiteCommerce increases revenue. With 360° view of customer profiles and orders, and complete visibility to inventory availability across all channels, Oracle NetSuite Suitecommerce helps delivering seamless cross-channel interactions. Enable employees to help customers across all touch points with employee user experiences designed for omnichannel customer engagement. Reduce costs to integrate, maintain and change your order management processes with an end-to-end SaaS suite that is designed to work together. Bottom Line With Suitecommerce Advanced Implementation, you can easily deliver omni-channel experience to customers. NetSuite SuiteCommerce Experts will help customizing solution as per your unique business needs, ensuring that you can capture all interactions and transactions in a single system.

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